At Golden & Beyond, we want you to sparkle with confidence 💎. If something isn’t right, don’t worry—we’ve got your back!
📦 Returns
Returns accepted within 14 days of delivery.
Items must be unworn, unused & in original packaging.
To start a return, email us at support@gbeyond.store with your order number.
💰 Refunds
Once we receive & check your return, we’ll update you right away.
Approved refunds go back to your original payment method within 5–10 business days.
Shipping fees are non-refundable.
🔁 Exchanges
All products are carefully inspected before shipping to ensure quality.
If your item still arrives damaged or defective, we’re happy to exchange it.
Please contact us within 48 hours of delivery with photos so we can resolve it quickly.
🚚 Return Shipping
Customers cover return shipping unless the product is faulty.
We recommend tracked shipping to ensure your jewelry makes it back safely.
When will I get my order?
🚚 Processing Time
All orders are processed within 2–3 business days after receiving your order confirmation email. You’ll receive another notification when your order has shipped.
Please note: During high-volume periods or sales, processing times may be slightly extended.
How much does shipping cost?
📬 Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout based on your location and selected shipping method.
We offer free shipping on orders over $69 CAD.
How to contact?
💌 Need Help? Email us anytime at support@gbeyond.store —we’re here to help you shine ✨
